Refund Policy Overview
Refund & Replacement Policy
Individual Orders:
Because our books are printed when the order is placed, all sales are final. We do not accept returns or issue refunds.
Damaged or Defective Items
If your book arrives damaged by the mail carrier or has a manufacturing print defect, we will gladly replace it at no cost to you. Please inspect your order upon receipt and contact us within 7 days of delivery.
Send an email to drlaurabaileycoaching@gmail.com with your order number and clear photos of the damage or printing error. Once verified, a brand-new replacement copy will be shipped directly to you. You do not need to mail the damaged book back.
Bulk Orders (10+ copies):
All orders of 10 or more of a single title are nonrefundable and final sale.
Signed or Personalized Books:
Any copy signed or inscribed by the author are custom made and cannot be returned or exchanged.
Process for Damaged/Defective Books
1. Request a Replacement
Please email us at drlaurabaileycoaching@gmail.com for a new book. Include your order number and photos of the damaged or defective book.
2. Verification of Damage
Once verified, your book will gladly be replaced.
3. Shipping
A replacement book will be shipped to you free of charge. You do not need to return the damaged book.
Need Help?
Please reach out to our support team for any inquiries regarding our refund policies or return processes. We are here to ensure your experience with Uncover The Queen is seamless and transparent.